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Show 1 - 4 job(s). Total 4 job(s)

Customer Service Executive

		Position

		Customer Service Executive

		Type

		Full-time (Permanent)

		Location

		Johor Bahru, Malaysia

Responsibilities

Ensure that operational functions are based on comply as per company term and conditions.
Monitor and ensure that individual KPIs are being followed strictly.
Coordination with carriers and Equipment Control team at local level in terms of issues.
Handles operational issues during booking, pre-carriage and on-carriage, response of counterpart.
Highlight recurring system issues, customer requirements/SOP and change requests in coordination with next tier level.
Unsolved/unclear issues relating to HBL/MBL verification, cargo declaration and shipment related disputes.
Able to monitor the process of shipments like uplift date, ETA/ETD and ATD/ATA.
Assist customers with shipment requirements in terms of booking shipments with carriers.
Ensure all enquiries and emails are answered within same day or latest within 24 hours.
Updating AP and providing vendor’s invoices to Finance department for payment processing.
Data entry and data updating in operational system : SHIPPRO/EWay Portal.
Preparation, collection, completion and submission of documentations with necessary paperwork during shipment handling process.
Meeting time frame of escalations to next tier level for unresolved issues.
Constant monitoring and adjustment of shipment milestones under 100% data quality process.
Ensuring mandatory documentations are in respective job files.
Work closely with Sales to handle customers’ requirements and be proactively proposing solutions.
Ensure cost and billing are correct.
Update shipment status in details to customers and oversea offices/agents timely.
Adhoc assignments as assigned by head of department.

Requirements

Minimum 3–4 years of experience in logistics or a related field.
Excellent verbal and written communication skills.
Responsible, disciplined, and detail-oriented, with a strong sense of accountability.
Able to work both independently and as part of a team.
Strong organizational and time management skills.
Good problem-solving abilities with adaptability in a fast-paced environment.
Computer literate, with proficiency in Microsoft Office, email correspondence, and internet applications.

Preferred Education and Qualifications :

Open to all fields of study; candidates with relevant experience are encouraged to apply.

Why Join Us:

Be part of a fast-growing logistics company with global reach.
Competitive salary and benefits.
Opportunity to grow your career in a specialized field.

		C-03-25, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/5, Taman Ekoflora, 81100 Johor Bahru, Johor, Malaysia.

		+607-358 1993

		info@eway-alliance.com

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Sales Manager

		Position

		Sales Manager

		Type

		Full-time (Permanent)

		Location

		Johor Bahru, Malaysia

Responsibilities

Overall responsibility in providing quotation to all local agents and forwarder or direct customer in different regions.
Pay visits to all the local agents as well as attend exhibitions overseas to understand the market and explore business opportunities.
Liaise with all local agents to get monthly shipment forecast.
Work closely with Equipment Control Team, Customer Service and Procurement Team to ensure smooth shipment. Solve any problem arising from the shipments.
Creating and input quotation number in the system for any firm order.
Supervise daily tasks for any outstanding order and timely follow up with customers to close the deal.
Closely monitoring ocean freight in the region and quote to customers.
Reaching out to potential customer leads through cold calling.
Follow-up closely with Account department for any outstanding payment with customers.
Attend to public query for any related shipment enquiries.
Co-ordinate sales effort and monitoring local shipments & empty repositioning movement with team members, management, and other departments.
Any ad-hoc duties assign by Management

Requirements

Minimum 1 year of working experience in Logistics/Forwarding/Iso-Tank/Dry Containers Sales/Commercial background is preferred.
Excellent verbal and written communication skills.
Being conscientious, responsible, confident, disciplined, team player and independent.
Outstanding in organizational and time management abilities.
Attention to detail, accuracy, adaptability and strong problem-solving skills.
Discretion and confidentiality.
Computer literacy; basic knowledge of Microsoft Offices, e-mail correspondence, internet browser, etc.
Able to communicate and write in English, Bahasa Malaysia and Mandarin.

Preferred Education and Qualifications :

At least Diploma Level qualifications.

Why Join Us:

Be part of a fast-growing logistics company with global reach.
Competitive salary and benefits.
Opportunity to grow your career in a specialized field.

		C-03-25, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/5, Taman Ekoflora, 81100 Johor Bahru, Johor, Malaysia.

		+607-358 1993

		info@eway-alliance.com

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Accounts Assistant / Accounts Executive

		Position

		Accounts Assistant / Accounts Executive

		Type

		Full-time (Permanent)

		Location

		Johor Bahru, Malaysia

Responsibilities

Perform month-end closing, including accruals, prepayments, and fixed asset depreciation
Handle Accounts Receivable (AR), Accounts Payable (AP), and intercompany reconciliation
Manage Foreign Exchange (FX), including realized and unrealized gains/losses
Liaise with external auditors and prepare audit working papers (Bank, AR, AP, Fixed Assets, Accruals)
Possess knowledge in taxation (Malaysia & International)
Familiar with Malaysia e-Invoicing (LHDN), including MyInvois portal, consolidated e-invoices, and self-billed e-invoices
Basic understanding of Corporate Tax and Capital Allowances (Qualified vs non-qualified expenditure)

Requirements

At least 2 years of relevant working experience

Preferred Education and Qualifications :

Minimum Diploma or Degree in Accounting, Finance, or related field

Why Join Us:

Be part of a fast-growing logistics company with global reach.
Competitive salary and benefits.
Opportunity to grow your career in a specialized field.

		C-03-25, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/5, Taman Ekoflora, 81100 Johor Bahru, Johor, Malaysia.

		+607-358 1993

		info@eway-alliance.com

[APPLYJOB]

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ISO Tank Technical Representative

		Position

		ISO Tank Technical Representative

		Type

		Full-time (Permanent)

		Location

		Johor Bahru, Malaysia

Key Responsibilities

Provide technical support for ISO tank operations.
Identify and address potential technical issues.
Coordinate with vendors and depots.
Provide repair estimate approval to depot.
Maintain and update approval records in Excel.

Requirements

At least 1 year of experience in freight forwarding, shipping, or logistics, with a focus on ocean freight and ISO tank sales.
Good knowledge of ocean freight processes and industry regulations.
Strong communication and relationship-building skills. Excellent interpersonal and communication skills at all levels.
Excellent in both spoken and written English
Organized, detail-oriented, and able to multitask.
Proactive, with a positive attitude toward solving problems.
Computer literacy; basic knowledge of Microsoft Offices, e-mail correspondence, internet browser, etc.
Candidates must possess their own transport and be willing to travel

Preferred Education and Qualifications :

Degree or diploma in Mechanical Engineering, Chemical Engineering, Logistics, or a related technical field.
Several years of experience in the logistics, chemical, or petrochemical industry.
Hands-on exposure to terminal or depot operations is an advantage.

Why Join Us:

Be part of a fast-growing logistics company with global reach.
Competitive salary and benefits.
Opportunity to grow your career in a specialized field.

		C-03-25, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/5, Taman Ekoflora, 81100 Johor Bahru, Johor, Malaysia.

		+607-358 1993

		info@eway-alliance.com

[APPLYJOB]

Apply Now

Show 1 - 4 job(s). Total 4 job(s)

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